[rt-users] "Final priority" and full-text transaction search

[Stephen J. Lawrence Jr.]

On the subject, is there currently a way to perform a keyword search through the
comments of a closed ticket? Also, is there a technical reason why the
transaction text is not saved in the db, but to text files?

Jesse wrote:

> Basically final priority is for the as-yet-unwritten
> reprioritizer script that will raise or lower priority toward the final
> priority as the due date approaches.
>
>

Thanks,

Stephen Lawrence
-Support Technician & Webmaster
-Examen, Inc.
-stephenl at examen.com
-916-921-4300 ext. 703