[rt-users] Re: [rt-devel] open vs. stalled status

[Jesse]

[followups to rt-users]

Stalled is a status that was originally meant to be hand-set when
a ticket was waiting on something like a vendor or the user.  When
a stalled ticket is replied to, it gets automatically opened.
Stalled tickets show up in the web ui [for example] when you 
search for tickets with status of "any, stalled or unresolved"

	j



On Wed, Jul 26, 2000 at 05:28:23PM -0500, Dan St.André wrote:
> Isn't "stalled" an open ticket without recent action
> or otherwise deferred?  How do we display this
> "not-resolved" as opposed to "open"?
> 
> I know.  Next release <VBG>,
> ~~~ Dan 0:-D
> 



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