[rt-users] Problem with queue access control

[Jesse]

Have you turned on "allow non-members to create requests" 
That's needed to allow email creation.


On Sat, Jun 24, 2000 at 11:06:38AM -0400, Phil Temples wrote:
> Hi all,
> 
> I created a new queue, and reviewed the permissions of each user
> for this new queue.  (I have Admin access control for the queue in
> question.)
> 
> In addition to the existing "help" queue alias, I added a new
> alias for the "csgp" queue in /etc/mail/aliases:
> 
>     # request ticket aliases
>     help:     |"/l/rt/bin/rt-mailgate help correspond"
>     csgp:     |"/l/rt/bin/rt-mailgate csgp correspond"
> 
> 
> When I send new tickets via the email interface, I get the following
> error message:
> 
>     Date: Fri, 23 Jun 2000 11:50:36 -0400 (EDT)
>     Subject: [csg #0] (_rt_system) RT Error: test csg private queue
>     Reply-To: Phil Temples  via RT <rt at wwwpt.das.harvard.edu>
>     To: ptemples at deas.harvard.edu
>     X-Request-ID: 0
>     X-RT-Loop-Prevention: csg
>     X-Sender: ptemples at deas.harvard.edu
>     X-Managed-By: Request Tracker 1.0.3 (http://www.fsck.com/projects/rt)
>     Precedence: bulk 
>     
>     There has been an error:
>     There has been an error with your request:
>     You don't have permission to create requests in this queue
>     
>     Your message is reproduced below:
>     
>     test
>     
>     --- Headers Follow ---
>     <...>
> 
> However, I and other RT users can open new tickets in this queue and
> move tickets to the new queue from other queues using the web interface 
> without any problems.
> 
> Any clues?
> 
> Phil
> 
> -- 
> Phil Temples <ptemples at deas.harvard.edu>
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
-------------------------------------------------------------
...realized that the entire structure of the net could be changed to be made 
more efficient, elegant, and spontaneously make more money for everyone 
involved. It's a marvelously simple diagram, but this form doesn't have a way 
for me to draw it.  It'll wait. 				-Adam Hirsch