[rt-users] Installation Problems:

[Anil Madhavapeddy]

Jesse wrote:
> 
> Did you use gmake (gnu make) to perform the install?
> 
> 
> On Thu, Jun 29, 2000 at 04:49:14PM -0700, Peter Losher wrote:
> > 
> > 
> > I get a bunch of permission errors:
> > 
> > cp: /usr/local/rt/etc/templates/queues/systems/autoreply: Permission
> > denied
> > cp: /usr/local/rt/etc/templates/queues/systems/comment: 
> Permission denied
 (snip)

I ran into exactly the same problem under FreeBSD, and Fergal
came up with the solution.

The permissions on the /usr/local/rt/lib/generic_templates directory
are wrong.  You have to chown -R it to rt:rt, chmod 755 the directory,
and 644 the files within.  Currently it cannot be read to copy the
generic templates over to the new queue template directory.

You have to do this every time you 'make upgrade' or it'll break
again.  I've been meaning to patch the Makefile for ages but never
got around to it; ill mail the diff here if/when I do.

--
Anil Madhavapeddy, <anil at recoil.org>