[rt-users] Installation Problems:

[Jesse]

I believe you just need to chmod things. the ownership shouldn't matter.
I just rolled a "beta" relasae. 1.0.4pre2  it's in 
ftp://ftp.fsck.com/pub/rt/devel/rt-1.0.4pre2.tar.gz  If someone
who's having the problem could give this a shot i'd really
appreciate it. 


	Thanks,
	jesse


On Fri, Jun 30, 2000 at 01:20:11AM +0100, Anil Madhavapeddy wrote:
> Jesse wrote:
> > 
> > Did you use gmake (gnu make) to perform the install?
> > 
> > 
> > On Thu, Jun 29, 2000 at 04:49:14PM -0700, Peter Losher wrote:
> > > 
> > > 
> > > I get a bunch of permission errors:
> > > 
> > > cp: /usr/local/rt/etc/templates/queues/systems/autoreply: Permission
> > > denied
> > > cp: /usr/local/rt/etc/templates/queues/systems/comment: 
> > Permission denied
>  (snip)
> 
> I ran into exactly the same problem under FreeBSD, and Fergal
> came up with the solution.
> 
> The permissions on the /usr/local/rt/lib/generic_templates directory
> are wrong.  You have to chown -R it to rt:rt, chmod 755 the directory,
> and 644 the files within.  Currently it cannot be read to copy the
> generic templates over to the new queue template directory.
> 
> You have to do this every time you 'make upgrade' or it'll break
> again.  I've been meaning to patch the Makefile for ages but never
> got around to it; ill mail the diff here if/when I do.
> 
> --
> Anil Madhavapeddy, <anil at recoil.org> 
> 
> 
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> 

-- 
jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
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