[rt-users] html is request subjects breaking webrt.cgi, and a queestion

Jesse jesse at fsck.com
Tue May 16 17:52:01 EDT 2000

On Tue, May 16, 2000 at 10:45:40PM +0100, Darren Nickerson wrote:
> Nothing. Hmmmm. Okay, I'll let the "broken pages dues to html in subject" 
> slide. But the second issue I'd like to try once more on.
> The web interface seems to only allow me to view the entire queue. The 
> resulting table is so big it hammers netscape. Essentially, the web interface 
> becomes useless.
You _can_ apply ohter filters.
> Is it not possible to view only (for instance) the last 100 requests? Has 
> nobody implemented anything like this? I must be way behind the hardware curve
> if you can use this on a large queue in anything approaching realtime.

Generally, at sites I've been at, if you have more than 100 open tickets in 
a single queue and can't filter on owner, it's time to split the queue for
administrative reasons greater than "RT can't deal"

A page-by-page viewer has been hacked together by various people at various times, though I've never used one. 2.0 will have something like this.

> -Darren
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jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
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