[rt-users] Way to change system name?

cjones at qwestip.net cjones at qwestip.net
Sun Apr 1 05:11:46 EDT 2001


Is there a way to change the system name, that is displayed in the subject
line in the autoreponse?  Currently it shows "System Name #10
(QueueName)".  The problem with this is you have to choose a generic
system name such as "Automated Ticketing System", because if different
"groups" are using other RT queues, they can have a custom autoresponse,
but the subject line is the same for all autoreponses, except for the
Quename that is in parentheses....

ught did that make any sense? :-)







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