[rt-users] ticket summery in "resolved" emails

[Jesse]

There's not a single variable. you'll need to write code to search
for the relevant transactions....


On Thu, Aug 02, 2001 at 04:59:25PM -0500, matthew zeier wrote:
> 
> What's the variable to print out a summary of the requestor's ticket
> when the status goes to closed?
> 
> I had "{$Transaction->Content()}" but that appears not right.
> 
> Ideally I'd like to print the original email/ticket along with the last
> entry (the resolution).
> 
> - mz
> 
> --
> matthew zeier - "In mathematics you don't understand things.  You just
> get used to them." - John von Newmann
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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