[rt-users] Newbie Installation Question

[Rob Mitzel]

Hi everyone,

I've used WebRT as a user for a long time, always admired it (great job, by the way!).  Anyways, so I'm at a new firm now, that needs a trouble ticket solution, which of course, is where WebRT comes in. :)  I'm having a slight problem installing it though.  Everything seems okay...I added myself via rtadmin from the command line, but when I try and access it via the web, I get a 500 error.  When I check the error log, I have:

[Thu Aug 16 05:04:11 2001] [error] Can't locate object method "connect" via package "Apache::DBI" at /usr/local/lib/perl5/site_perl/5.005/i386-freebsd/DBI.pm line 420.

Every time I access via web, this is what comes up in the error log. :)  I know Apache::DBI is installed...along with all the other modules.  Any ideas?

Thanks in advance!

-Rob.