[rt-users] e-mail addresses case sensitive--any way to defeat this?

[Beachey, Kendric]

I have some users set up in RT with their e-mail addresses set per our
corporate standard, which is firstname.lastname at garmin.com.  I've noticed
that if a user sends something to RT from a mail client that reports their
address as Firstname.Lastname at garmin.com, RT will not recognize them and
will create a new user account for them.

Is there a way to tell RT to treat addresses on incoming e-mail as being
case insensitive?

I'm running 2.0.7 on Mandrake 8.1, having compiled perl and apache from
scratch instead of using the pre-packaged versions.

--
Kendric Beachey
 
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