[rt-users] e-mail addresses case sensitive--any way to defeat this?

Phil Homewood pdh at snapgear.com
Tue Dec 4 16:43:38 EST 2001

Beachey, Kendric wrote:
> Is there a way to tell RT to treat addresses on incoming e-mail as being
> case insensitive?

Edit config.pm, look for sub CanonicalizeAddress.

Change the line "return ($email)" to "return lc($email)".

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