[rt-users] comments sent to requestors after requestors change...

Jesse Vincent jesse at bestpractical.com
Wed Dec 12 13:14:27 EST 2001


Sounds like you've set up scrips to "NotifyAllWatchers" "OnComment" or "OnTransaction"....



On Fri, Nov 30, 2001 at 03:59:57PM -0500, Jim Doyle wrote:
> I have recently noticed that requestors are being sent comments from RT
> after I change the requestor of the ticket.
> 
> This is occurring on RT 2.0.8 and Redhat 7.1 using sendmail as the MTA and
> MySQL for the db.
> 
> Any ideas why this is happening and how to fix it?
> 
> Jim
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.




More information about the rt-users mailing list