[rt-users] RT statistics

[rt at ghost.ntelos.net]

Hey RTers,
I was wondering if anyone had experimented with any sort of statistical
data from RT. For example, if I wanted to see how many tickets were
created in a particular queue for a month or if I wanted to see how many
tickets a user had opened, closed, commented on, etc. I was wondering if
anyone had done any work with something like RRDtool with a cricket front
end or if there was a better way to graph the use of RT. Just a side
project that may impress my manager to stick with opensource vs. a
commercial replacement in the future.

Thanks,

Ashby Gochenour
NTELOS
NOC