[rt-users] mail response problem

[Jesse]

I've seen this one before.  I suspect that there's a space in $rtname in etc/config.pm, possibly at the end. 

        Jesse

On Fri, Jan 26, 2001 at 02:08:46PM -0600, Chris Fabri wrote:
> I've just set up rt v1.0.6 on a solaris 2.6 box, and I'm running
> into a peculiar problem.   Requests are being created without problems,
> a response is generated to the submitter, and it shows up in the
> queue when viewed via web page.   However, when a message is replied
> to that includes the requisite RT mail tags, it doesn't add this
> to the queue for that request, it generates a new request, with new
> request # and everything.
> 
> ANy ideas what's going on?  I"m using qmail as the deliver agent,
> perl version 5.004_04, mysql 10.8, 3.23.22-beta distro, with
> the DBs on a different server, but same os.
> 
> Thanks.   chris
>  
> -- 
>  _________________________ __________________________________________
> | Chris Fabri             |  Northwestern University                 |
> | fabric at northwestern.edu |  Telecommunications and Network Services |
> | 847-467-2539            |  http://www.nsg.northwestern.edu         |
> |_________________________|__________________________________________|
> 
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jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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