[rt-users] RT2 supports isolated web customers ?

[Jesse]

Are you mainly considering "customers" who are individuals or corporations
who will have multiple users interacting with RT?

On Tue, Jul 10, 2001 at 07:26:37PM -0700, Gilles-Eric Descamps wrote:
> Hi,
>  
> We've been using RT-1.0.7 internally
> and we're very happy with it
> - although it lacks a limit on the display -
>  
> !!! Thanks a bunch !!!
>  
> We're considering using RT2 to support
> our customers.
> We would like to offer web & mail interface to our customers.
>  
> But customer A should not even suspect that B is a customer of us.
> customer A should only be able to view his own tickets.
> While internal staff should be able to see all customers
> requests in one place.
>  
> Would RT2 support that ?
> (RT1 lists the queue existence even if you don't have access to it)
>  
> How would you configure RT2 to support
> multiple customers from several companies,
> and isolate each client from each other ?
>  
> Thanks,
> 
> --
> Gilles-Eric DESCAMPS
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

As I sit here alone looking at green text on a laptop in a mostly bare room listening 
to loud music wearing all black, I realize that that it is much less cool in real life :)
			--Richard Tibbetts