[rt-users] Question on Scrips

[Jesse]

Is the requestor also the only AdminCc for that queue?


On Thu, Jun 14, 2001 at 12:35:59PM +0800, Yeow wrote:
> Actually I did.  And I've also restarted Apache just in case.
> 
> =================
> Modify scrips for queue 'mysupport'
>   OnCreate AutoreplyToRequestors with template Autoreply
>   OnCreate NotifyAdminCcs with template Correspondence
>   OnCorrespond NotifyRequestors with template Correspondence
>   OnCorrespond NotifyAdminCcs with template Correspondence
> 
>  What else could be wrong?
> 
> ----- Original Message -----
> From: "Jesse" <jesse at fsck.com>
> To: "Yeow" <yeowhui at i-dns.net>
> Cc: <rt-users at lists.fsck.com>
> Sent: Thursday, June 14, 2001 12:36 PM
> Subject: Re: [rt-users] Question on Scrips
> 
> 
> > Actually, from that fragment of logs, it looks like you haven't configured
> > any scrip other than "OnCreate, AutoReplyToRequestors" for that queue.
> >
> >
> >
> > On Thu, Jun 14, 2001 at 12:31:14PM +0800, Yeow wrote:
> > > These are my config:
> > > $MailCommand = 'sendmailpipe';
> > > $SendmailArguments="-oi -ODeliveryMode=b -OErrorMode=m -t";
> > > $SendmailPath = "/usr/sbin/sendmail";
> > > #$UseFriendlyToLine = 1;
> > >
> > > ----- Original Message -----
> > > From: "Jesse" <jesse at fsck.com>
> > > To: "Yeow" <yeowhui at i-dns.net>
> > > Cc: <rt-users at lists.fsck.com>
> > > Sent: Thursday, June 14, 2001 12:30 PM
> > > Subject: Re: [rt-users] Question on Scrips
> > >
> > >
> > > > How have you configured RT's mail sending stuff in config.pm?
> > > >
> > > >
> > > > On Thu, Jun 14, 2001 at 12:18:49PM +0800, Yeow wrote:
> > > > > Hi,
> > > > >
> > > > > I'm facing problems with Scrips.
> > > > > My queue was setup to autoreply requestors and notifyadminccs
> onCreate,
> > > > > and notifyrequestors and notifyadminccs onCorrespond
> > > > > However,  everytime only requestors gets the mail. The adminccs
> never
> > > did recieve any mail(mail was not created by the system).
> > > > >
> > > > > Any advise or hints?
> > > > >
> > > > > Below is my rtlog.
> > > > > =====================
> > > > > Use of uninitialized value at
> > > /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder.pm line 893,
> <STDIN>
> > > chunk 18.
> > > > > now requiring RT::Condition::AnyTransaction
> > > > > RT::Transaction=HASH(0x8765f9c): Checking condition OnCreate...
> > > > > RT::Transaction=HASH(0x8765f9c): Matches condition OnCreate...
> > > > > now requiring RT::Action::Autoreply
> > > > > RT::Transaction=HASH(0x8765f9c): Prepared AutoreplyToRequestors
> > > > > Use of uninitialized value at
> > > /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 84, <STDIN> chunk 18.
> > > > > Use of uninitialized value at
> > > /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 86, <STDIN> chunk 18.
> > > > > Use of uninitialized value at
> > > /var/home/yeow/rt2/lib/RT/Action/SendEmail.pm line 106, <STDIN> chunk
> 18.
> > > > > RT::Transaction=HASH(0x8765f9c): Committed AutoreplyToRequestors
> > > > > Use of uninitialized value at
> > >
> /usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Record/Cachable.pm
> > > line 136, <STDIN> chunk 18.
> > > > > Ticket 4 created in queue 'mysupport'
> > > > > =======================
> > > > >
> > > > > v1.3.99 and v1.3.100 both had the problem I mentioned.
> > > > > Apache was stopped and restarted before.
> > > >
> > > > --
> > > > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > > > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > > >
> > > > "If IBM _wanted_ to make clones, we could make them cheaper and faster
> > > than
> > > > anyone else!"  - An IBM Rep. visiting Vassar College's Comp Sci
> > > Department.
> > >
> > >
> >
> > --
> > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> >
> > Gur SOV jnagf gb znxr guvf fvt vyyrtny.
> 
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I have images of Marc in well worn combat fatigues, covered in mud, 
sweat and blood, knife in one hand and PSION int he other, being 
restrained by several other people, screaming "Let me at it! 
Just let me at it!"  Eichin standing calmly by with something 
automated, milspec, and likely recoilless.
				-xiphmont on opensource peer review