[rt-users] Admincc

Jesse jesse at fsck.com
Mon Jun 18 15:34:04 EDT 2001



On Mon, Jun 18, 2001 at 04:12:36PM +0100, Mark Cheverton wrote:
> Hi,
>         I think I;m having the same problem as Yeow. I add in users onto
> a
> queues admincc list. They correctly get copies of the initial ticket
> through my global OnCreate NotifyAllWatchersAsComment. When a comment is
> made though it only goes to the requestor and if I check on the People
> box for the ticket the queue level Admincc's never show up there (I have
> OnComment NotifyAdminCcsAsComment).

What MTA are you using? How have you configured RT to send email?

> 
>         I'm trying to mimic the behaviour of 1.0 and have a set of users
> who
> can knock comments back and forth. It doesn't seem that the adminccs for
> the queues filter down into the tickets beyond the initial ticket
> creation, is this correct?

That is not correct. Queue admin CCs apply to all tickets within a queue.

> -Ennui
> -- 
> Mark Cheverton aka [MORAT]Ennui				http://morat.net/
> Morat Games						ICQ: 42123856
> 
>     Free hosting for clans including discussion boards, email etc.
>     If you need hosting for your clan with all the gaming extras
>     see http://clans.morat.net/hosting.phtml
> 
>                        --+++ Less Lag More Frag +++--
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

autoconf is your friend until it mysteriously stops working, at which 
point it is a snarling wolverine attached to your genitals by its teeth
 (that said, it's better than most of the alternatives)  -- Nathan Mehl




More information about the rt-users mailing list