[rt-users] RT Mail Command

[Hermann Wecke]

I need to resolve in a batch 332 tickets using RT Mail Command.

I tried this command:

%RT USER hermann
%RT PASS blablabla
%RT RESOLVE 1833
%RT RESOLVE 1836
%RT RESOLVE 1837


Then I received this reply:

> %RT USER hermann
RT: Username hermann noticed.
> PASS ***** RT: You are now authenticated as hermann.
> %RT RESOLVE 1833
RT: Batching resolve of 1833.
> %RT RESOLVE 1836
RT: Batching resolve of 1836.
> %RT RESOLVE 1837
RT: Batching resolve of 1837.
RT: Request #1833 has been resolved. (6972)
RT: Request #1833 has been resolved. (0)
RT: Request #1833 has been resolved. (0)


The only >>really<< resolved case was 1833. The other 2 tickets remains
"untouched"...

Any clues?

Thanks,

Hermann