[rt-users] Escalation-methods?

[Jesse]

It's something that has been talked about a lot but never actually built.


On Mon, May 21, 2001 at 12:39:58PM +0200, Michael Thies wrote:
> Hi,
> 
> I'm wondering, if I can escalate a ticket, after no reaction/responses 
> after serveral time?
> Best thing would be, mailing to the owner of the ticket, and after a second
> time mailing all queue-members.
> 
> Maybe it will be realized in the development branch?
> 
> Could someone give me any hints about that?
> 
> 
> TiA
> -- 
> \o/
> Michael Thies
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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