[rt-users] FAQ query - 5.3 Unpriviledged requestor rights to comment

[David Ryan]

Hi again,

Can anyone point me to where I can make this change (copied fro the
FAQ), as I can't find it.  Is this set on a ticket basis, a queue basis
or a global basis ?

Thanks,

David Ryan,
Baker Consultants

     5.3 Unpriviledged requestor rights to comment

     Q - Is it possible for an unpriviledged user to comment/reply on
the tickets he's requestor for?

     A - Grant either 'Everyone' or (preferably) 'Requestor' the right
to 'CommentOnTicket' and 'ReplyToTicket'.