[rt-users] Mason not working?

[Richard Levitte - VMS Whacker]

From: Toby Wahlers <toby at vidiom.com>

toby> I have tried about every possible permutation of the apache config files, 
toby> but I have only gotten rt to work with the default VirtualHost setup (which 
toby> I don't want).  Mostly I get the index page as source text with a Go! 
toby> button, but with other (mis)configurations I've gotten malformed header 
toby> messages. I'm running Mandrake Linux, which by default has 2 apache servers 
toby> running, one of them a perl proxy. I've looked at all the list archives, 
toby> and a few people have had the same problem, though with different 
toby> configurations.  I want a subdirectory configuration and need to use an 
toby> alternate port, e.g. http://www.myserver.com:81/rt2/, and would like it to 
toby> work with my current dual server config.  Apache has 3 config files, 
toby> httpd.conf, commonhttpd.conf, and httpd-perl.conf. I have the Alias in 
toby> commonhttpd.conf, 'cause that's where it wants to be. I have added 
toby> ProxyPass to the httpd.conf, and have tried <Directory> or <Location> 
toby> setups in all 3 config files, nothing seems to help.  Any ideas?

Yup.  I had the same problem when I started playing with rt2, and the
best idea right now is to look at apache's error log and try to figure
things out from there.  In my case, it was a combination of having
some trouble with something not existing in the @INC directories of
the scripts I used and some permission bits somewhere.  It's very
possible that your apache configuration is just fine (it was in my
case).

Try that, and if you can't still figure it out, I suggest you get back
here with *details* (like the part of the configuration concerning rt
and perhaps the last parts of the error log if that's relevant).

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