[rt-users] Rt getting slower

Carles Amigó carles at inlander.es
Wed Nov 14 05:58:24 EST 2001


We have rt installed into a AMD Athlon 700 with 128 Ram and a Linux 2.4
OS with apache, qmail and mysql running.

There are 3 people working all the day with the ticketing system, and it
is _very_ slow. To display a ticket it is about 30-60 seconds.

What is the average time a ticket gets to display?

Is there any way to speed up rt? we have about 3000 tickets into the
database, some of them are spam and are as status dead. How can we
delete this tickets?

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