[rt-users] How to use WebOptions

[THAUVIN Blaise (Informatique)]

Hi all,
 
In an answer last August,  Travis Campbell explained he changed quite a lot
of things in its home page and listing.
 
I want to make some changes too, but I don't speak perl (I hardly speak any
programmation language now, appart from old reminders of C)
 
Apparently, you can modify, add, delete columns in the tickets listing quite
easily with "WebOptions", I tried it and it worked. My only problem is that
I've not been able to find wich columns I can add.
 
I need to replace the requestor email address with its full name, but still
use the address as the key to create users. How can I do that. It seems to
be easy, but I did not manage.
 
Thanks in advance
 
Blaise
 
 

Blaise Thauvin<?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" />

Chargé de mission

Dauphin Communication 

01 40 82 82 26

 
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