[rt-users] 2.0.6 - RT Error when replying/commenting on a ticket

[Jesse Vincent]

No. fixdeps does not require the latest versions in CPAN. it requires versions
that I've tested to work.  Go install the latest CGI and HTML::Mason from
CPAN


On Wed, Sep 05, 2001 at 10:28:56AM -0500, John DeBerry wrote:
> Righto. 'make fixdeps' comes up with everything found. It looks like I'm up
> to date on everything.
> 
> > -----Original Message-----
> > From: rt-users-admin at lists.fsck.com
> > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Jesse Vincent
> > Sent: Wednesday, September 05, 2001 10:14 AM
> > To: John DeBerry
> > Cc: rt-users at lists.fsck.com
> > Subject: Re: [rt-users] 2.0.6 - RT Error when replying/commenting on a
> > ticket
> >
> >
> > Are you up to date on CGI and HTML::Mason?  (Try upgrading to
> > RT's current recommended versions with make fixdeps.  failing
> > that, Try upgrading to the latest in
> > CPAN)
> >
> >
> > On Wed, Sep 05, 2001 at 09:59:47AM -0500, John DeBerry wrote:
> > > Note: as far as ownership/permissions, I've run 'make fixperms'
> > to make sure
> > > everything is set correctly, so... maybe it's something else...?
> > >
> > > > -----Original Message-----
> > > > From: rt-users-admin at lists.fsck.com
> > > > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of John DeBerry
> > > > Sent: Wednesday, September 05, 2001 8:29 AM
> > > > To: rt-users at lists.fsck.com
> > > > Subject: RE: [rt-users] 2.0.6 - RT Error when replying/commenting on a
> > > > ticket
> > > >
> > > >
> > > > Everything seems to be fine in the config.pm fle. I've gone over it
> > > > carefully, but perhaps I'm missing something.
> > > >
> > > > Does this sound like a file permissions problem? I'm hitting
> > a brick wall.
> > > > :)
> > > >
> > > > Both Requestors and Owners can reply to tickets sent to their
> > > > email accounts
> > > > just fine, and they get recorded. Tickets can be  created by
> > sending an
> > > > email to the system as well. However, if we try to create a
> > > > ticket using the
> > > > Web interface or comment/reply to a ticket using the Web
> > > > interface, it gives
> > > > us the 'No ticket specified' error. Changing other parts of the
> > > > ticket still
> > > > works (e.g., status changes, owner changes).
> > > >
> > > > Does this help to narrow down the potential cause?
> > > >
> > > > John
> > > >
> > > > > -----Original Message-----
> > > > > From: rt-users-admin at lists.fsck.com
> > > > > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Andrew Yager
> > > > > Sent: Tuesday, September 04, 2001 6:41 PM
> > > > > To: John DeBerry
> > > > > Cc: rt-users at lists.fsck.com
> > > > > Subject: Re: [rt-users] 2.0.6 - RT Error when
> > replying/commenting on a
> > > > > ticket
> > > > >
> > > > >
> > > > > Check your config.pm file to make sure that it is all correct.
> > > > >
> > > > > Andrew
> > > > >
> > > > > On Wednesday, September 5, 2001, at 06:52  AM, John DeBerry wrote:
> > > > >
> > > > > > Hello!
> > > > > >
> > > > > > We've just upgraded to 2.0.6 (from 2.0.4) today.
> > > > > >
> > > > > > However, when we click 'Comment' or 'Reply' in a ticket,
> > once we click
> > > > > > 'Submit', the following RT error appears:
> > > > > >
> > > > > > RT Error
> > > > > > No ticket specified
> > > > > >
> > > > > > Does anyone have any ideas as to what's causing this?
> > Everything else
> > > > > > seems
> > > > > > to work okay. We can change other parts of the ticket.
> > > > > >
> > > > > > Thanks,
> > > > > >
> > > > > > John DeBerry
> > > >
> > > >
> > > > _______________________________________________
> > > > rt-users mailing list
> > > > rt-users at lists.fsck.com
> > > > http://lists.fsck.com/mailman/listinfo/rt-users
> > > >
> > >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> >
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> >
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> >
> 
> 

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