[rt-users] Keyword questions

[Jesse Vincent]

Already fixed in CVS for inclusion in 2.0.7


On Thu, Sep 06, 2001 at 10:07:05PM -0600, Wozz wrote:
> Greetings,
> 
>   I have some questiosn about keywords.  First off, is there any
> documentation on how they are to be used?  Secondly, I've setup a few
> Keywords as below:
> 
> User Status
> 	Cancelled
> 	Warned
> 
> When I setup the keyword selects for the queue, I specify:
> 
> User Status: Multiple children of User Status up to 0 levels deep.
> 
> The problem I'm running into (and maybe this is how its supposed to work)
> is that when I select a keyword, its displayed in the ticket as:
> 
> User Status: /User Status/Cancelled 
> 
> rather than just
> 
> User Status: Cancelled
> 
> Is there a way to do this?   I notice in the rt2 setup on fsck.com they
> appear as I'd like them to, but I don't see any difference between my setup
> and that (other than that I'm running 2.0.5p3).
> 
> _______________________________________________
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> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

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