[rt-users] CC to multiple people

Sherrill (Pei-chih) Verbrugge spv at gospelcom.net
Fri Sep 7 07:33:25 EDT 2001


Ilya,

Thanks for the help.  Do you know what I should set for 'IsRTAddress'?
The warning for enabling this parsing makes me hesitate of doing it.  I am
getting confused on what I should set for the $address.  If I have more
than one queues, what do I need to put in for RT to regonize all those
addresses should not be added as a ticket CC?  Please help.  Thanks much.

Sherrill


On 7 Sep 2001, Ilya Martynov wrote:

[snip]
>
> Edit config.pm. Set $ParseNewMessageForTicketCcs to 1.
>
>

-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sherrill (Pei-chih) Verbrugge
spv at gospelcom.net

http://www.gospelcom.net
http://bible.gospelcom.net
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~





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