[rt-users] keyword selects
Colleen
colleen at darksideproductions.net
Wed Apr 24 13:59:49 EDT 2002
Excellent tutorial. My keyword selects are up and running. Thanks for
the tips everyone.
--colleen
> -----Original Message-----
> From: Darrin Walton [mailto:darrinw at nixc.net]
> Sent: Tuesday, April 23, 2002 6:44 PM
> To: Colleen
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] keyword selects
>
> |+ I've added in Configuration->Keywords->
> |+ City
> |+ City/Austin
> |+ City/Arizona
> |+ City/Baltimore
>
> Did you actually create each of these keywords themselves, or did you
> create the 'City' keyword, then click on 'City' and create the
> sub-keywords? It sounds like you created each keyword themselves,
instead
> of creating the keywords associated with 'City'.
>
> You may want to check out:
> http://www.fsck.com/pub/rt/contrib/2.0/Keywords-HOWTO.zip
>
> -darrin
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