[rt-users] Better error message for denied postings

[Bruce Campbell]

On 7 Aug 2002, Matthew P. Cox wrote:

> I'm in a situation where a good number of my supported users have more
> than one (valid) email addresses that they use from their workstation.
>
> Since I don't have them time to attempt to stamp out multiple addresses
> on every Windows box: I'm trying to pass back a more descriptive error
> message than "Permission Denied" to the user.

Perhaps the question is 'why are they getting Permission denied'?  In the
suggested RT installation, the group 'Everyone' has permission to Create
and to Reply to Tickets (to be applied per queue), so it doesn't matter if
they use an alternative email address (apart from getting a copy back).

This is dealt with in Configuration->Queues->name of queue->Groups .

-- 
                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B             Operations/Security