[rt-users] Resolve ticket right

[Josh Richards]

Willing to post the patch?

-jr

* Harald Kollera <harald.kollera at fun.de> [20020812 08:25]:
>
> We have introduced a new status named "fixed" for tickets that are
> resolved but not proved nor tested. If you do something like that in
> combination with a scripaction that changes the queue according to the
> status change, this could be a good resolution to your problem. 

-- 
Josh Richards <jrichard@{ digitalwest.net, geekresearch.com, cubicle.net }>
Digital West Networks, Inc. - "Making Internet Business Better"
San Luis Obispo, CA - <URL:http://www.digitalwest.net/> - ASN 14589