[rt-users] Missing attachements in replies

Chris Mason lists at masonc.com
Wed Dec 11 09:01:15 EST 2002


When we send a reply to a ticket and attach a file, the user never gets
the file. I can't find anything in the apache or sendmail logs that
would indicate a problem, can anyone shed light on the solution? We need
to send rental agreements and printable forms to the clients to resolve
the tickets.

Chris Mason
masonc at masonc.com
Box 340, The Valley, Anguilla, British West Indies
Tel: 264 497 5670 Fax: 264 497 8463 Cell: 264 235 5670
http://www.anguillaguide.com/ The Anguilla Guide
Talk to me in real time:
Yahoo:netconcepts_anguilla
US Fax and Voicemail: (815)301-9759




More information about the rt-users mailing list