[rt-users] Error when sending mail from Web
Jean-Eric Cuendet
jean-eric.cuendet at linkvest.com
Fri Dec 13 05:40:42 EST 2002
Hi,
I have installed RT 2.0.15 under Pg 7.3.
Quite everything works well except that when I create a ticket or
reply/resolve a ticket ON THE WEB (mail works well), I have errors.
When creating a ticket from the web:
Can't bind a reference (Class::ReturnValue=HASH(0xc26c524)) at /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 376, line 103.
Stack:
[/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:376]
[/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:319]
[/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:636]
[/opt/rt2/lib/RT/Ticket.pm:342]
[/opt/rt2/WebRT/html/Ticket/Display.html:87]
[/opt/rt2/WebRT/html/autohandler:58]
When resolving a ticket, the status is changed (see it in the history) but the comment is not recoded. Error I get:
Can't bind a reference (Class::ReturnValue=HASH(0xc296f5c)) at /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 376, line 107.
Stack:
[/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:376]
[/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:837]
[/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:761]
[/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record/Cachable.pm:106]
[/opt/rt2/lib/RT/Record.pm:140]
[/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:782]
[/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:708]
[/opt/rt2/lib/RT/Transaction.pm:93]
[/opt/rt2/lib/RT/Ticket.pm:2773]
[/opt/rt2/lib/RT/Ticket.pm:1740]
[/opt/rt2/lib/RT/Interface/Web.pm:347]
[/opt/rt2/WebRT/html/Ticket/Display.html:139]
[/opt/rt2/WebRT/html/autohandler:58]
Any idea?
Thanks
-jec
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