[rt-users] What "Config" button? (new install)
George Warnagiris
gwarnagiris at babcockbrown.com
Fri Feb 8 16:06:07 EST 2002
Jeff,
Try logging in to the web interface as root using the password you supplied
during the initial configuration.
George
-----Original Message-----
From: Jeff Blaine [mailto:jblaine at linus.mitre.org]
Sent: Friday, February 08, 2002 3:46 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] What "Config" button? (new install)
Okay, I've _FINALLY_ got this running to the point where Apache runs and
I can see the "front" RT page. WHEW.
The Installation Guide states:
Create your users
In its default configuration, RT uses an internal users database to
keep track of who can access RT and who has what rights within the
system.
One of your first tasks should be to create users for anyone who will
need to work with tickets within RT.
With the web interface, click on "Config" then "Users" then "Add new
user". When creating new users, be sure to fill in:
I see no 'Config' to click. I see "Username:" and "Password:"
So I returned to the source code README:
THE CLI
-------
Binaries for the CLI are located in rt/bin
You've got:
"rt" (manipulate or display requests)
"rtadmin" (modify queues, users and acls)
Both of these programs take --help as an option.
So I try rtadmin:
% ./rtadmin --help
No RT user found. Please consult your RT administrator.
Here's what rtadmin reports with 3 new lines of debugging code:
% ./rtadmin --help
CLI.pm GetCurrentUser() GECOS: jblaine
CLI.pm GetCurrentUser() ID: RT::CurrentUser=HASH(0x4c99d8)->Id
Back in rtadmin ID: RT::CurrentUser=HASH(0x4c99d8)
No RT user found. Please consult your RT administrator.
Could someone please tell me how to take this next configuration step?
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