[rt-users] Cool albeit potentially scary qmail hack

[Sam Johnston]

I don't see anything at first glance that would make this .qmail-default 
file particularly horrible from a security point of view. It pretty much 
fully automates queue/email integration - you just make the queue and 
away you go. This works with queuename-action where action defaults to 
correspond if none is specified. Works for me on my debian system on 
which sh->ash.

|/usr/bin/preline /import/unit/home/rt/bin/rt-mailgate --queue 
${EXT%%\-*} --action ${EXT2:-correspond}

Perhaps this deserves a spot in the FAQ and/or install docs, provided 
there's no glaring security holes?

Speaking of queues, I realised I could have both client and generic 
queues so I did exactly that... ie:

client1
client2
accounts
sales
etc.

This seems to be working nicely so far. I expect that RT2 will 
revolutionise the way we do business - keep up the good work!

Sam

-- 
Sam Johnston
Australian Online Solutions
1300 132 809