[rt-users] rtname ticket tags

[justin m. clayton]

Restarting apache fixed the tagline, but not the web page titles. hm.

-- 
Justin Clayton
VLSI Research System Administrator
University of Washington
Electrical Engineering Dept
justincl at u.washington.edu
206/543.2523  EE/CSE 307F

On Tue, 19 Feb 2002, Greg Dickerson wrote:

> Date: Tue, 19 Feb 2002 11:58:33 -0800
> From: Greg Dickerson <greg at oreilly.com>
> To: RT Users Mailing List <rt-users at lists.fsck.com>
> Subject: Re: [rt-users] rtname ticket tags
>
> Restarting Apache *should* solve this issue.
>
> Greg
> --------
> Greg Dickerson
> Support Manager
> O'Reilly & Associates, Inc.
> 1005 Gravenstein Highway North
> Sebastopol, CA  95472
> Phone:(707)827-7215
>
>
> ----- Original Message -----
> From: "justin m. clayton" <justincl at u.washington.edu>
> To: "RT Users Mailing List" <rt-users at lists.fsck.com>
> Sent: Tuesday, February 19, 2002 11:43 AM
> Subject: [rt-users] rtname ticket tags
>
>
> > When I first set up RT2, both my $rtname and my $Organization in config.pm
> > were set to "ee.washington.edu". This is not quite accurate, as this is
> > specific to research computing, and other ticket systems exist within that
> > domain, so I changed it to "UW/EE Research Computing". I'm still testing,
> > so I thought that wouldn't be a problem.
> >
> > Now when a ticket gets created, the autoreply sends the new UW/EE string,
> > but other transactions send the old ee.washington.edu string. Also, the
> > initial login screen displays "RT/ee.washington.edu: Login"
> >
> > Is there something I need to restart? Is there some other variable I
> > missed? Do I need to edit a field in the SQL db?
> >
> > Thanks in advance,
> >
> > --
> > Justin Clayton
> > VLSI Research System Administrator
> > University of Washington
> > Electrical Engineering Dept
> > justincl at u.washington.edu
> > 206/543.2523  EE/CSE 307F
> >
> >
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> >
>
>
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