[rt-users] Preventing users from viewing other user info

[Beachey, Kendric]

Hmm, I just gave this a try: I grabbed my user called "mrtest" and set him
up like this:

[x] Let this user access RT
[ ] Let this user be granted rights

Then I logged out, and logged back in as mrtest.

Sure enough, I'm looking at the SelfService interface (I assume that's what
this is, anyway).

But clicking all the links just leaves me on the same page.  Even "logout"
doesn't work.  I'll have to close my browser session and restart so I can
login as myself again.

Do I have something misconfigured somewhere?  In case it matters, mrtest
does not have any open tickets, so nothing is showing up in his limited
screen.

> -----Original Message-----
> From: Sean Hussey [mailto:sean at thirteen.net]
> Sent: Thursday, January 10, 2002 3:22 PM
> To: rt-users at lists.fsck.com
> Subject: Re: [rt-users] Preventing users from viewing other user info
> 
> 
> At that point, can they only then view tickets, or can they 
> still comment, 
> reply, etc?
> 
> At 04:14 PM 1/10/2002 -0500, Jesse Vincent wrote:
> >Make them non-privileged users. This will force them to the 
> "SelfService" UI
> >which will only let them see their own tickets.
> >
> >On Thu, Jan 10, 2002 at 02:34:03PM -0500, Sean Hussey wrote:
> > > Hi everyone,
> > >
> > > I'd like to use this system for my clients to login to 
> and check out the
> > > status of certain projects, but I don't want them to be 
> able to click the
> > > Configuration link and get information on my other 
> clients through the
> > > Users menu.  Is there a way to disable that access?
> > >
> > > Thank you!
> > >
> > > Sean
> > >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> >
> >--
> >http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.
> 
> 
> 
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> rt-users at lists.fsck.com
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