[rt-users] difference btw resolved-dead

[Florian Ramsbeck]

Hi,

Status:
    -SuSE Linux 7.2
    -rt-2-0-8
    -mysql

Question:
What is the main difference between the status "dead" and "resolved". With both stats the tickets are still saved in the database. Are dad-tickets deleted after a preefined time period? 

tnx for help


Mit freundliche Grüßen - With kind regards

Florian Ramsbeck
Operating, Data Center
Consors Discount-Broker AG, Deutschherrnstraße 15 - 19, D-90429  Nürnberg
Telefon: +49 (0) 9 11/3 69-2397, Telefax: +49 (0) 9 11/3 69-2315
Florian.Ramsbeck at Consors.de
http://www.consors.de
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