[rt-users] Trouble with Keywords

[Michael D. Stackhouse]

That worked great!  Thanks!

Darrin Walton wrote:

>   |+ Advantage/
>   |+ Advantage/Appt
>   |+
>   |+ I added to my queue as:
>   |+ Product   multiple  children of Advantage/ up to 1 levels deep.
>
> When you create the Keyword Advantage, you must then click on 'Advantage'
> (not the Edit tab).  This will take you to another screen.  Here is where
> you add the keywords to go along with 'Advantage', i.e. 'Appt'.
>
> if you just create 'Advantage/' then 'Advantage/Appt', you are creating
> two categories of keywords, none of which has any entries.
>
> -darrin