[rt-users] How to assign the owner automatically?

[Jan Redl]

On Fri, 25 Jan 2002, Daniel Svozil wrote:

> Hi,
>
> this question has already been posted at least twice, but nobody
> answered it. Is it really nor resolvable?
>
> The problem is how to to automatically assign a request as it comes in
> to a specific owner. There is no such an option in a queue setup. When
> the request comes in, it is assigned to nobody and m,ust be re-assigned
> manually.
>
> Please, help, this feture is quite important for us.

What about little patch to the source code ?

--

Jan Redl

Czech On Line, a. s.
U Nakladoveho nadrazi 8
130 00 Praha 3
Tel.: +420 2 460 00 402
Fax:  +420 2 460 00 118
www.jet2web.cz