[rt-users] Strange Install Problem

Alexandre Dulaunoy alex at conostix.com
Fri Jul 19 16:59:15 EDT 2002

	I got the same issue. It was the version of HTML::Mason, you 
should have an old version like 1.0.5. (check www.masonhq.com)

	I hope that rt will can use the new version of HTML::Mason soon.

	Any date ? 


On Fri, 19 Jul 2002 Bryant.Taylor at arc.com wrote:

> RT Guru's,
>      I have been using RT for the last 3 years, and have upgraded with flaw...
> Now, for some reason or another I seem to be having a very strange problem. I
> have RTFM, and it didn't give me any clues so that's why I'm emailing the
> list..
> Please help..
> Here's the issue.
> I'm running RH 7.3 box with a custom perl install 5.6.1 with suid script set
> to yes. I installed apache 1.3.26 with mod_perl.. all went great and installed
> just fine.
> I then got the most current version of RT from fsck and it installed without a
> glitch.
> The problem however is this.
> I get
> [user at helpdesk]#> ./apachectl configtest
> Variable "$m" is not imported at /usr/local/rt2/bin/webmux.pl line 94.
> [Fri Jul 19 17:49:34 2002] [error] Global symbol "$m" requires explicit
> package name at /usr/local/rt2/bin/webmux.pl line 94.
> Compilation failed in require at (eval 6) line 1.
> What;s going on? I'm lost...
> Thanks for all your help, in advance... :)
> Bryant
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