[rt-users] RT Contributions
Michael Grubb
mgrubb at fifthvision.net
Thu Jun 6 22:38:51 EDT 2002
Just so that everyone knows...if you care to know.
I just posted the scrip actions and conditions and the most recent release of
stock answers on my website: http://www.fifthvision.net
The following are available:
Conditions:
SentTo Compares To: header to regexp in argument
SubjectContains Compares Subject line to regexp in argument
TicketPickup Intial Ticket pickup (Status is new and Owner is Nobody)
Actions:
SetKeyword Sets the Keyword for the keyword select in argument
SetStatus Sets the status found in the argument
MoveToQueue Moves tickets to a queue in the argument
And the latest release of Stock Answers (I'm getting ready to release a new
version that will fix the combo box option and add support for sub
directories for template organization.)
Well this is what I have so far.
Let me know what you think.
Michael Grubb
mgrubb at fifthvision.net
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