[rt-users] Keyword concept confusion

[wozz+rt at wookie.net]

On Mon, Mar 18, 2002 at 12:52:04PM -0800, Marc Hedlund wrote:
> 
> Yes, my fault that it's not yet online -- I haven't learned the rt/fm
> system yet.  I believe your question falls under feature requests -- I
> believe keyword searching is per-item, not recursive. 
> 
> Marc Hedlund 
> e: marc at precipice dot org
> 

This would definately be a useful feature.  Any idea how much work it would
involve?  I'm going to be doing some RT hacking in the coming weeks (making
some scrips to resolve dependent tickets, and a few other items) and maybe
I could add this to the list.  Another nice thing to be able to search on
would be relationships, for example, show me all the children of request
#100 (which could then be acted on all at once).