[rt-users] stats

[Jeff Mottishaw]

I just upgraded from RT to RT2 and am wondering if there are any stats
programs out there..  I used to use a script called rtstats but I can't find
anything for RT2..  I am looking for things like average time to resolve a
ticket, tickets resolved per week, tickets opened per week, open tickets,
etc.. all on pretty png graphs..  that I can print out and show to executive
types..
 
I'm hoping these tools are out there, I just don't know where to look?

 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20020319/a10dbbcc/attachment.htm>