[rt-users] OnOwnerChange NotifyOwner - Template problem

[Smylers]

Adrian 'Dagurashibanipal' von Bidder wrote:

> ... the Subject: contains some value like: Subject: HASH(0x8caa790)

I haven't encountered this myself, but remember reading about other
people experiencing it.  Searching the archives for "Subject" and "HASH"
would seem like a good idea.

> I'd be glad if I don't have to dig into rt internals to solve this as
> I'm not exactly a perl-lover... :-/
>
> Oh, yes: rt 2.0.11

Upgrade.  2.0.13 fixed a security issue.  Jesse has made upgrading
amazingly painless (compared to so many other products out there).  It's
also possible that the subject hash thing was fixed by then, in which
case you'd get a solution without even needing to know what the problem
was the first place.

Smylers
-- 
GBdirect
http://www.gbdirect.co.uk/