[rt-users] Update to FAQ documentation - Is this the right place?

[Phil Homewood]

Ron Alexander wrote:
> http://www.fsck.com/rtfm/article.html?id=5#72
> 
> This solution does not work for my particular RT installation. I am 
> running RH7.3, mysql 3.23.51, apache 1.3.2.11, and RT 2.0.15.
> What worked for me was:
> 
> ------------<snip>------------------
> TicketAttribute => 'DueObj->AgeAsString'
> -------------</snip>-------------------

You're (mostly[1]) correct, and the doco was wrong. I've fixed
(and slightly enhanced) that answer.

> Is there somewhere I can send this that is more appropriate?

Doco updates generally should go to rt-doc-workers at lists.fsck.com.
We'll generally catch stuff sent to rt-users, though.

Thanks for the update. :-)

[1] "time until due" isn't technically the same as "due date." :-)
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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