[rt-users] GotoTicket bug ???

[Hadad]

Hello R,

Sunday, October 13, 2002, 10:23:01 AM, you wrote:



>> Hello Rob,
>> 
>> Sunday, October 13, 2002, 1:54:16 AM, you wrote:
>> 
>> RH> Hadad wrote:
>> >> I have a user with this privileges:
>> >> 
>> >> - SeeQueue
>> >> - ShowTicket
>> >> 
>> RH> [...]
>> 
>> >> 
>> >> "But", I have a big trouble: when this user inform some ticket number
>> >> in "Goto Ticket" field, he view this ticket, doesn't matter if this
>> >> ticket is or not your!
>> 
>> RH> You granted this user "ShowTicket", so he can see all tickets.
>> 
>> RH> Rob
>> 
>> If I not grant "ShowTicket" permission to this user, he cannot
>> see your own tickets.
>> 
>> I'm wrong ?
REH> You are not wrong here (I think:) ; you problem maybe is to do with Everyone group permissions; what are they set to??

REH> Roy

Ok, my Everyone group have this permissions:

- CreateTicket
- ReplyToTicket

Thanks!
-- 
Hadad                            mailto:hadad at brturbo.com