[rt-users] RT & Sendmail error

[Daniel Windura]

Hi,

Is the sendmail using the smrsh shell to run the rt-mailgate (i.e. you 
make a softlink of /opt/rt2/bin/rt-mailgate into /etc/smrsh dir)?  If 
yes, the error is caused by smrsh won't run a setsuid program.

I did encounter this issue before. What I did to overcome the problem is 
to remove the setuid from the rt-mailgate and put the sendmail user in 
the rt group so the rt-mailgate will be able to write into rt files.

So the steps are:

1. Remove the setuid from rt-mailgate:
    # chmod 755 /opt/rt2/bin/rt-mailgate

2. Add the sendmail user into rt group (in my case is "mail" and "rt")
    # cat /etc/group | grep rt
    rt:x:4001:mail

Hope this help.

List, any eassier solutions????


Regards,

Daniel


Denis Croombs wrote:

> I am running RT 2.0.15 with RedHat 7.3, with Mysql & Sendmail, but am 
> getting the following error when I try and send a email to the queue, 
> every thing else works OK (so far)
>
>    ----- The following addresses had permanent fatal errors -----
> "|/opt/rt2/bin/rt-mailgate --queue bugs --action correspond"
>     (reason: 2)
>     (expanded from: bugs at support.imsltd.com)
>
>    ----- Transcript of session follows -----
> Can't do setuid
> 554 5.3.0 unknown mailer error 2
>  
> Any clues
>  
> Thanks Denis Croombs
>  
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.384 / Virus Database: 216 - Release Date: 21/08/2002



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