[rt-users] Making RT invisible - changing subject lines

[Glenn Sieb]

On 02:10 PM 10/31/2002 -0500, Rich Lafferty wrote:
>No, the ticket number has to come back *from* the user. RT can't set
>custom headers in some guy's Outlook.

Ah.. good pernt. :-/

G.

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Glenn E. Sieb
System Administrator
Lumeta Corporation
+1 732 357-3514 (V)
+1 732 564-0731 (Fax)