[rt-users] Making RT invisible - changing subject lines

Sheeri Kritzer sheeri.kritzer at tufts.edu
Thu Oct 31 15:42:27 EST 2002


If the subject line is that offensive, I'd suggest changing the order of the subject line, so instead of 

[RT tag] subject

you have

subject [RT tag]

and then that's nicer to read.

-Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
sheeri.kritzer at tufts.edu


Quoting Rich Lafferty <rich+rt at lafferty.ca>:

> On Thu, Oct 31, 2002 at 01:53:11PM -0500, Glenn Sieb <ges at lumeta.com> wrote:
> > On 01:17 PM 10/31/2002 -0500, Rich Lafferty wrote:
> > > > 2) Now when I respond from the web interface if a user email subject
> > > > line says: "help with netscape" and we respond from the web interface
> I
> > > > want the subject line to say "RE: help with netscape" instead of this
> > > > subject line "[EECS Helpdesk #40] help with netscape"
> 



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