[rt-users] RT and Forward

Jorn Hass jornh at is.co.za
Tue Apr 1 07:08:56 EST 2003


-> I've implemented my own [Forward] function in RT2 to allow:
-> - send ticket's body to third party without RT tag and with my personal
-> (or other given) e-mail address in reply-to.
-> - create a 'duplicate' ticket in another RT queue, because RT normally
->   doesn't allow send e-mail to it self.
->
Aha, that sounds like what I was thinking of. Any chance of you outlining
the changes that you did? (Howto...)

Regards, Jörn Hass
Senior Systems Engineer, Infrastructure.
Internet Solutions
Tel:		+27 (11) 575 1000
Fax:		+27 (11) 388 3362
E-mail:		jorn.hass at is.co.za
WWW:		http://www.is.co.za






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