[rt-users] Custom conditions/actions for scrips.

Jesse Vincent jesse at bestpractical.com
Wed Apr 2 19:25:40 EST 2003


It's the kind of thing you can do. have a look at the approval scrips in
the etc/initialdata.


On Wed, Apr 02, 2003 at 04:27:15PM -0800, Rob Mitzel wrote:
> Hey everyone,
> 
> Just curious if there's any documentation on the custom conditions and
> actions for scripts in RT3.  They look like they could be promising if they
> do what I think (i.e. I could auto-search a ticket for text, and assign a
> custom field accordingly.)
> 
> Am I way off, or is this the kind of thing you can do?  Any hints on moving
> in that direction?
> 
> -Rob.
> 
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